Service Partners
At ACC Liverpool we work with a range of service partners to make sure that we provide our guests with the best possible service in every area we cater for.
Our service partners include:
CES – security and stewarding
CMI – merchandising
Early Action Group – exhibition services
Heathcotes Outside – catering
ISS – cleaning and waste management
Liverpool City Council – car parks
Liverpool Direct – IT infrastructure
Merseysound Productions & Staging (MSP) - Audio visual & production services
Star Rigging – rigging
We also use another partner who works alongside our in-house teams:
Crispin and Borst – facilities maintenance
Selection process
ACC Liverpool's service partners were brought in to provide the best possible technical expertise on site and allow the flexibility required to scale up to and down from major events. The ACC Liverpool team swells from a core staff of 105 people to between 300 and 400 on the day or night of a big event and many of our key experts are provided by service partners.
How they work with us
All of our service partners are based on site and play a fully functioning role in the day-to-day running of the business. As with all of our sponsors and suppliers, our service partners adhere to our green credentials and environmental ethos.
Our service partners have been chosen to work on large contracts with us, which run for a term of five years. If you are interested in tendering for service partner contracts, you’ll find more information about joining the ACC Liverpool team in the procurement section of the site.
As far as our customers are concerned there is only one ACC Liverpool. That is why we see all our suppliers as not just part of the team, but as service ambassadors.
We expect all of our suppliers to deliver with the same passion and commitment as our in-house staff, ensuring a level of quality and delivery that is reflective of our company vision, mission and values.
Whether front of house or behind the scenes, ACC Liverpool will do all we can to support our service partners and suppliers, so we expect the same from them in return. Through this culture of quality, service and trust, we can be confident that our partnerships will deliver a seamless service and product to ACC Liverpool customers, clients, visitors and delegates and that as a result our business partnerships will flourish.